訂房須知 booking Information

為了愛護地球,我們使用熱泵熱水器、省電燈泡,使用花蓮在地,較天然的清潔品

由於我們位於鬧區的巷內,街上的聲音會比較大聲一些,請在訂房前斟酌是否可以接受.

房間裡我們提供冷氣,吹風機,無線網路,評芳家液體皂,浴巾,室內拖鞋

請自備牙膏,牙刷喔

而由於我們位於市區,沒有足夠的空間可以接待寵物們,請見諒。

如何訂房

1. 請詳細閱讀房間資訊和訂房、取消等相關規則。

2. 直接於線上訂房網頁上訂房。來去訂房

取消與異動

延期

如在預訂入住七天前告知延期,我們將可保留訂金半年,你可以在這期間選擇時間。

取消

   ‧ 旅客住宿日當日取消訂房扣預付訂金金額100%。
   ‧ 旅客於住宿日前1-3日內取消訂房扣房價預付訂金金額50%。
   ‧ 旅客於住宿日前4-9日內取消訂房扣房價預付訂金金額30%。
   ‧ 旅客於住宿日前10日前(含10日)取消訂房扣房價預付訂金金額0%。

住宿當日逢颱風地震等不可抗拒天災 (以中央氣象局發布陸上警報為準),可延期或全額退回訂金

We use heat pump water heater, energy saving light bulbs, and local-made natural detergent. Before you make a reservation please be considered that noise on the Downtown streets might be a little bit louder than the other places in Hualien. We provide Air-Conditioning , Hair-Dryer, Wi-Fi, Shampoo, Towels, and Slippers. Please bring your own tooth brush and tooth paste. Pets are not allowed.

Making Reservation:

  1. Please read the policy below and see our room information/pictures on web.
  2. We only accept reservations via E-mail.
  3. Our E-mail : hualiendaily@gmail.com. In the letter, please tell us your Name, Phone Number, Guests (kids’ ages if you have kids), Nights, and Check-in Date.
  4. When the reservation is made, we will send you an E-mail which includes our remittance account number.
  5. Once the E-mail (from us) is sent, please make the remittance within 3 days to complete the reservation.
  6. After the remittance is made, please tell us your: Remittance Amount (NTD), Last 4 Digits of Your Account, Routing Number.
  7. Once we confirm the payment, we will send you an E-mail.

 

Postpone policy:

When decide to postpone, please tell us 7 days before your arrival date. We will keep the down payment for 6 months, until you remake a reservation.

Cancellation policy:

If you make the cancellation 4 days before your arrival date, you will get 50% of the down payment.

If you make the cancellation 10 days before your arrival date, you will get 30% of the down payment.

We will also accept full refund or postpone because of adverse weather condition (typhoon, earthquake… etc.).

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